Trusted Newborn Care Services in Charlotte, NC and the Carolinas ¨C Night Nannies, Newborn Care Specialists & Postpartum Doulas
At Charlotte¡¯s Best Nanny Agency, we are dedicated to offering the highest quality and most trustworthy newborn care placements for families across Charlotte, NC, the metro, and the Carolinas. As parents ourselves, we understand firsthand how overwhelming and precious the first few weeks at home with a newborn can be. That¡¯s why we often refer to this period as ¡°Baby Boot Camp¡± – a time when reliable, experienced support can make all the difference.
Whether you¡¯re first-time parents, welcoming twins or multiples, or growing your family for the fifth time, we know how important it is to have professional, compassionate help during the crucial first 12 weeks of your baby¡¯s life.
Charlotte¡¯s Best Nanny Agency proudly offers families access to trusted Newborn Care Specialists, Night Nannies, and Postpartum Doulas tailored to meet your specific needs and preferences. Many of our top candidates have extensive experience, including backgrounds in the NICU or as Registered Nurses (RNs), ensuring your baby is in the safest, most capable hands.
As you explore which type of newborn care is best for your family, we¡¯ve compiled helpful information below to guide your decision. Our mission is to support you in creating a calm, confident, and joyful postpartum experience for your family and your newborn.
To get your search started, apply at:
Newborn Care Specialist – NCS ¨C Night Nannies -Postpartum Doulas ¨Cin Charlotte and the Carolinas!
Newborn Care Candidates we consider must go through our thorough 10 step Pre-screening Process:
1. Application & Resum¨¦ Submission
Every candidate begins by submitting an application and updated resum¨¦.
2. Submit Relevant Documents
Candidates provide all required documentation to move forward in the process.
3. Initial Pre-Screening Call
We conduct a brief phone interview to ensure the candidate meets our agency¡¯s standards and the unique needs of our clients.
4. In-Depth Interview
Qualified candidates are invited to a comprehensive one-on-one interview with a placement specialist. This helps us get to know each candidate¡¯s personality, background, and skill set. (We look for a minimum of 3 years of experience in the industry.)
5. Custom Candidate Profile
We create a personalized profile for each candidate to highlight their qualifications and strengths.
6. Professional Reference Checks
Our in-house team conducts detailed reference checks and prepares a full reference report. Once a family expresses interest in hiring a candidate, they receive this report and are encouraged to connect directly with the candidate¡¯s references.
7. Family Interviews
Candidates participate in virtual and/or in-person interviews with families who are interested in hiring them.
8. Certification Requirements
All candidates must be certified in CPR and First Aid before beginning a position. Many have advanced medical training, such as CNA, RN, EMT, or even retired MD credentials. We provide the candidate¡¯s info on recertification if needed.
9. Transportation & Driving Verification
Reliable, safe transportation is required. We verify each candidate¡¯s driver¡¯s license and driving record during the background check process.
10. Comprehensive Background Check
We run a national background check as close to hiring as possible to ensure the most up-to-date information.
This includes:
- County-by-county criminal checks
- Civil records
- Social Security verification
- National & state driving record checks
- Sex offender registry search
- Security watchlist screening
Optional drug and alcohol screening is available for an additional fee.
Registration fee and placement fee are paid directly to the agency. The hourly pay rate is paid to the newborn care provider directly by the family. All families must pay their Newborn Care provider legally by W-2 payment. For more information on this, visit our Legal Pay Information Page at: Legally Paying Your Newborn Care Provider

Newborn Care Roles
What is a Night Nanny? A Night Nanny is an experienced professional who typically specializes in caring for newborn babies. Most night nannies are needed from when the baby comes home to about 8 – 12 weeks old. Some families utilize night nannies for longer or shorter durations of time and for different ages of children as well. Their responsibility is to attend to the baby’s needs throughout the night (Soothing, Changing, and Feeding) or supporting feedings by bringing the baby to the mom to breastfeed as needed. They can support parents by helping with laundry, fixing meals, or cleaning bottles, pump parts, etc.
What is a Newborn Care Specialist? A Newborn Care Specialist is a Nanny who has taken Newborn Care Specialist courses (typically through ) and brings their expertise and hands-on newborn care experience to support families after bringing a baby home. The Newborn Care Specialist typically starts with a family the day the baby comes home, and works for about 3 ¨C 4 months with a family. Their role is to provide care to the baby and provide professional support and guidance to parents. They also help the parents establish healthy and safe feeding and sleeping routines. They are able to support parents by helping with laundry, fixing a meal, or cleaning bottles, pump parts, etc.
What does it mean to be a Certified Newborn Care Specialist? A Newborn Care Specialist can have completed Newborn Care Specialist training and not be certified. If a Newborn Specialist is truly certified and not just trained this means that they have completed their NCS training courses, completed 2 years of hands on hours (4,000 hours) working with babies 12 months of age or younger, and have all other qualifications to become certified (typically through the Certification process). They are able to support parents by helping with laundry, fixing a meal, or cleaning bottles, pump parts, etc.
What is a Postpartum Doula? Postpartum doulas provide families and baby support, from the day they bring the baby home – 12 weeks old. Postpartum Doulas provide evidence based information on things such as infant feeding and care, physical and emotional recovery from birth, infant soothing, breastfeeding support and guidance, and new parenting skills. A postpartum doula should respect a family¡¯s wishes for how much guidance and support they need, and always follow the parent¡¯s wishes (unless they are not safe for the child). They are able to support parents by helping with laundry fixing a meal, or cleaning bottles, pump parts, etc.
Newborn Care Candidates
Are you looking for a Newborn Care position? If so, please visit our page to review our current openings and apply today.
NCS Training Courses
Are you looking to obtain NCS training? If so, we recommend that you look into training through , as industry leader in Newborn Care Specialist trainings.
Cache Certification
If you are a NCS looking to for certification, you will need to get your Cache Certification,. For more information on how to get Cache Certified, please visit this link:
We provide newborn care placements in Charlotte, North Carolina, and South Carolina:
Nannies and Mannies – Charlotte, NC and the Carolinas, Household Managers & Estate Managers – Charlotte, NC and the Carolinas, Mothers Helpers – Charlotte, NC and the Carolinas, Live-Out Nannies – Charlotte, NC and the Carolinas, Night Nanny ¨C Charlotte, NC and the Carolinas, NCS – Charlotte, NC and the Carolinas, Estate Managers – Charlotte, NC and the Carolinas, Summer Nannies – Charlotte, NC and the Carolinas, Governesses – Charlotte, NC and the Carolinas, Family & Personal Assistants – Charlotte, NC and the Carolinas, Travel Nannies – Charlotte, NC and the Carolinas.
Charlotte¡¯s Best Nanny Agency
980.292.1045
1244 East Blvd, Suite 2D, Charlotte NC 28203
families@charlottesbestnanny.com
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